Instaswap is a global leader in providing energy mobility solutions and services to the transportation sector enabling electric vehicles to be refueled in a faster, cheaper and more convenient way; thereby, making mass migration to a sustainable, pollution-free future possible.

Instaswap works with fleet operators, shared mobility providers, cities and automotive OEMs across all platforms including 2/3 wheelers to challenge the status quo with an economical, scalable, and smarter way forward.

Instaswap aims to provide its customers quality services at all times. In the unfortunate event, if:

1. The Customer's wallet balance has been deducted and no service has been provided, OR
2. The customer has been overcharged for services

The customer has the right to request a refund by:

1. e-mailing us at support@instaswap.in; OR
2. directly reaching out to any authorized Swap Point.

The refund will be processed and added to the Customer's wallet within 15 working days of confirmation of refund.